Keep more customers
on auto-pilot

Done-for-you retention for SaaS. We plug into your stack, spot churn signals, and act, so customers stay and LTV grows without extra headcount.

Quick setup
GDPR compliant

ROI / Churn Impact Calculator

Tweak your numbers to see how much preventable churn you can save.

Range: $500 - $200,000

Range: $5 - $1,000

Range: 0% - 30%

Range: 0% - 10%

Current Customers

147

Customers Lost/Mo

1510

10.0%7.0%

Churn Loss/Mo

$2,500$1,750

10.0%7.0%

Monthly Revenue Saved

$750

Annual Revenue Saved

$9,000

ROI vs Plan

8x

Net: $7,812

3% reduction is a conservative example. Adjust to your reality.

Churn is eating your growth and you feel it.

"We're losing customers faster than we can acquire them. I know we should be doing more, but my team is already stretched thin."

SaaS Founder

"Failed payments are killing our MRR. By the time we notice, it's too late to recover most customers."

CS Manager

Retention isn't a campaign. It's a system.

Imagine churn under control for good.

Predictable MRR Growth

Stop the revenue rollercoaster. Know your numbers will go up, not sideways.

Customer Advocacy

Happy customers become referral engines. Turn retention into acquisition.

Onboarding Clarity

Know exactly where users drop off and fix it before they leave.

HOW IT WORKS

3 simple steps to effortless efficiency

1

Integrate

Connect your CRM, billing, and analytics tools in minutes.

2

Analyze & Act

We identify risk flags and trigger human outreach + automations instantly.

3

Optimize

Get monthly reports and proven playbooks to compound your results.

STAY AHEAD WITH RETAINBAY

Retention made simple

Stop wasting hours on guesswork. Automate the signals, the outreach, and the retention—so your team can focus on growth.

Without RetainBay

Churn DetectionGuesswork
Onboarding“Now what?”
CS OutreachManual follow-up
Feature UsageBloat, low use
ReportingRetroactive
Team WorkloadBurnout
GrowthLeaky bucket
Failed PaymentsRevenue lost
PlaybooksFrom scratch

With RetainBay

Churn DetectionReal-time signals
OnboardingGuided steps
CS OutreachProactive
Feature UsageValue-focused
ReportingPredictive
Team WorkloadOffloaded
GrowthSteady MRR
Failed Payments70%+ recovered
PlaybooksProven

Software + Specialists = Results

Why We Built RetainBay

After seeing too many great products fail not because they weren't valuable, but because they couldn't keep customers engaged long enough to realize that value, we knew there had to be a better way. RetainBay combines the best of human expertise with smart automation to deliver measurable retention lift without adding to your team's workload.

Frequently Asked Questions

How do you ensure data security and GDPR compliance?

We're SOC 2 compliant and follow enterprise-grade security practices. All data is encrypted in transit and at rest, and we never store payment information.

What integrations do you support?

We integrate with all major CRMs (HubSpot, Salesforce), billing platforms (Stripe, Paddle), and analytics tools (Mixpanel, Amplitude, Segment).

How quickly can you get started?

Most integrations take 1-2 days. You'll start seeing results within the first week as our team begins identifying and reaching out to at-risk customers.

What's your pricing model?

We charge a base monthly fee plus performance bonuses based on retention improvements. You only pay more when you retain more customers.

What does 'done-for-you' actually mean?

Our team handles the entire retention process: monitoring, outreach, follow-ups, and optimization. You get the results without any additional workload.

Stop losing customers you could keep.

Protect the revenue you've already earned, without adding more work for your team.